Contact

Write to us at info@viapunt.ch. We usually answer within two working days.

What we can help with

• your account, signing in and your Viapunt Pass;
• payments and refunds (please write from the email address of your account);
• a question or explanation you think is wrong: you can also use “Report a problem” under the question in the app;
• privacy requests, such as a copy of your data.

What we cannot help with

We cannot assess your own application. For that, contact your commune or your canton’s naturalisation office (in the canton of Zurich: the Gemeindeamt).